COVID-19 RESPONSE

& CHANGE IN PROCESSES


 

***This response includes changes to how customer yards are serviced. Please read thoroughly. 

To all of our valued customers,  

As everyone is aware COVID-19 is a global pandemic. Our company provides an essential dog waste cleanup service to almost 1000 customers on a weekly basis and over 7000 on an as needed basis. Many of our customers are elderly and disabled. 

Our overall objective response is to:  
  • Slow the spread of COVID-19 so our local medical resources do not get overwhelmed and can provide help to all that may need it.

  • Keep the health interest of our employees, customers and their pets at the forefront.

  • Reduce the health hazard of spreading diseases and pollution into our water ways by cleaning up dog waste from customer locations.

  • Follow CDC recommendations of maintaining a MINIMUM of 6 foot social distancing.
In cooperation with our employee’s feedback, we have made the following changes in our process when servicing yards:
  • We ask that customers stay six feet away from the field employee assigned to clean the yard. 

  • We are not placing door hangers like "You've been scooped!" at customer locations after servicing yards.

  • With gloves, service employees will open and close gates as normal. We ask that customers disinfect their gate latches. As a reminder, please make sure to properly maintain the functionality of your gate.

  • With gloves, service employees will place bags of waste in your trash can. This will only be done if you've communicated to the office that you'd like the bag of waste placed inside of your trash can. Only the office can make permanent changes to work orders. We ask that customer disinfect their trash can lids.


Stay healthy and well! 

Alaska Pet and Yard Services, LLC

  

 

© Alaska Pet & Yard Services, L.L.C.

 

 

 

 

 

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