COVID-19 RESPONSE
& CHANGE IN PROCESSES
***This response includes changes to how customer
yards are serviced. Please read thoroughly.
To all of our valued customers,
As everyone is aware COVID-19 is a global pandemic.
Our company provides an essential dog waste cleanup service to almost 1000
customers on a weekly basis and over 7000 on an as needed basis. Many of
our customers are elderly and disabled.
Our overall objective response is to:
-
Slow the
spread of COVID-19 so our local medical resources do not get
overwhelmed and can provide help to all that may need it.
-
Keep the
health interest of our employees, customers and their pets at the
forefront.
-
Reduce the
health hazard of spreading diseases and pollution into our water ways
by cleaning up dog waste from customer locations.
-
Follow CDC
recommendations of maintaining a MINIMUM of 6 foot social distancing.
In cooperation with our employee’s feedback, we
have made the following changes in our process when servicing yards:
-
We ask that
customers stay six feet away from the field employee assigned to clean
the yard.
-
We are not
placing door hangers like "You've been scooped!" at customer locations after servicing yards.
-
With gloves, service employees will open and close gates as
normal. We ask that customers disinfect their gate latches. As a
reminder, please make sure to properly maintain the functionality of
your gate.
-
With gloves, service employees will place bags
of waste in your trash can. This will only be done if you've
communicated to the office that you'd like the bag of waste placed
inside of your trash can. Only the office can make permanent changes
to work orders. We ask that customer disinfect their trash can
lids.
Stay healthy and well!
Alaska Pet and Yard Services, LLC
© Alaska Pet & Yard Services, L.L.C.
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